Enable recurring Solar-Log CSV export with Eniris-issued destination settings.
Before changing the logger, request dedicated FTP credentials from Eniris. Provide the site name, logger model, firmware and serial number, time zone, devices to include and installer contact. Eniris supplies the destination address, protocol, port, username, password and remote folder. Use the issued settings exactly; do not substitute your manufacturer portal login.
Follow the preparation and acceptance checklist. Confirm the export format with Eniris using an original sample file before commissioning. A working FTP connection alone does not prove that measurements can be imported.
Solar-Log Base firmware 6.x documents automatic export as a licensed feature with a trial period. Confirm the licence before relying on continued uploads; CSV export is not automatically free. See the Solar-Log Base 6.x manual, Export.
These steps refer to the Base 6.x manual. For other models or firmware, provide the relevant export screen and sample file to Eniris before commissioning.
Record the upload time and result. Ask Eniris to confirm a new file in the assigned folder and measurements in the correct Insights account. Compare device IDs, timestamps, units and values with the logger. Check another scheduled upload to confirm that recurring delivery works. The initial SmartgridX retrieval can only process files that have already arrived.
If no file arrives, check the issued destination, credentials, folder and network access. If a file arrives without measurements, send Eniris the filename, logger model, export settings and affected time range. Keep passwords out of screenshots.
For further diagnosis, use Solar-Log FTP troubleshooting.