Operate an entire energy portfolio from one place. Follow live and historical performance, investigate assets in detail, alert the right people, automate reports, and turn technical data into insight that customers can understand.
SmartgridX Monitoring brings installations, devices, measurements, users, and operational workflows together in one portal. Instead of checking every manufacturer platform separately, you can move from a portfolio-wide overview to one installation, one device, and finally the measurement that explains what is happening.
Your portal is configured for your organisation
The pages, measurements, and actions you see depend on your licence, connected assets, integrations, user role, and dashboard configuration. An administrator may therefore see more management options than an installer or end customer.
Group installations by site type, search across assets, switch between organisations, and use table or tile views to spot the sites that need attention.
Open the device hierarchy, follow a site from its main meter down to inverters, strings, batteries, sensors, or other connected equipment, and inspect the relevant telemetry.
Create supervision rules, select the assets they apply to, choose when they run, and notify the appropriate people when a condition starts or clears.
Use report templates for selected installations and periods, configure recipients and access, preview the result, and generate a consistent PDF.
Combine charts, values, text, and images into reusable slide templates and assign a site-specific version to a public display controller.
Bring manufacturer platforms, meters, controllers, APIs, and uploaded historical data into the same monitoring structure.
The portal follows the physical structure of an energy project. This makes it possible to start with an operational question and progressively narrow the scope until you find the technical explanation.
| Level | What you learn | Typical actions |
|---|---|---|
| Portfolio | Which sites are active, unavailable, or performing differently from the rest? | Search, filter by site type, change the table or tile layout, and open an installation. |
| Installation | How are production, consumption, storage, grid exchange, and other device groups interacting? | Read the site overview or synoptic diagram, check the latest refresh time, and open a device group. |
| Device | Which inverter, meter, battery, charger, sensor, or subsystem explains the site behaviour? | Navigate the device tree, inspect status and KPIs, and review descendants, alarms, notes, documents, and settings where available. |
| Measurement | When did the behaviour start and which signal changed? | Select a time range and study the available live or historical time series. |
A useful investigation pattern
Start broad and only add detail when it answers the next question: portfolio anomaly → installation flow → device KPI → historical signal. This keeps a technical investigation focused and prevents a single unusual data point from being interpreted without its site context.
SmartgridX Monitoring can present far more than a single production total. The exact selection depends on the connected hardware, but the application contains dedicated views for measurements and KPIs such as:
These signals can be shown as current values, progress indicators, line charts, periodic bar or pie charts, data tables, or schematic SVG diagrams. Dashboards can also contain maps, explanatory text, images, links, notes, and embedded content. This allows the same platform to support a technical service dashboard, a management overview, and a simplified customer view without forcing every user to interpret the same screen.
| Operational question | Useful evidence in SmartgridX Monitoring |
|---|---|
| Is the installation producing or consuming what we expect? | Power and energy trends, expected-production targets, performance ratio, irradiation, and site totals. |
| Is data still arriving? | Last refresh information, uptime, missing-data patterns, device status, and watchdog alarms. |
| Why did grid exchange change? | Production, load, battery SoC, active power, grid limits, prices, and external signals viewed over the same period. |
| Is the issue site-wide or device-specific? | The installation overview followed by device-group and individual-device drill-down. |
| Who should act? | Alarm viewers, notification channels, user roles, assigned contacts, and report recipients. |
Alarm management is designed as a workflow, not only as an error list. Depending on the configured alarm template, an administrator can:
Use Alarms for the complete setup flow and incidents for incident-surveillance configuration.
Reports turn a recurring data request into a repeatable process. A report instance combines a template with a scope, reporting period, time zone, access rules, and delivery settings. Depending on the available templates, reports can cover one installation, a portfolio overview, production and performance, or alarm history. They can be previewed in the portal and generated as PDF files, while automation can distribute recurring reports to the configured recipients.
Read the reports guide to understand templates, periods, mail configuration, visual customisation, and automation.
Public displays translate operational data into a format suited to visitors, employees, schools, or customers. The workflow consists of three parts:
Start with Getting started with public displays.
SmartgridX Monitoring is built for organisations in which different people need different levels of detail.
If SmartgridX Monitoring is new to you, follow this sequence: