Complete guide to managing, claiming, and configuring public display controllers in your portal.
The mentioned functionalities may be restricted depending on the purchased software license.
The public display controller is the physical hardware device that displays your custom visualizations. This comprehensive guide covers everything you need to know about controller management, from initial claiming to advanced configuration options.
The public display controller is a dedicated display device that:
| Feature | Description |
|---|---|
| šØ Custom Displays | Show personalized public displays based on your templates |
| š Real-time Data | Display live installation data and metrics |
| š Responsive Design | Automatically adapts to different screen sizes |
| š Secure Access | Requires verification codes for account linking |
| āļø Remote Management | Configure and update displays from Portal web portal |
Before you begin, ensure you have:
Critical Security Notice š Safeguard Your Credentials: The serial number and verification code printed on your controller sticker are permanent and irreplaceable.
Best Practices:
Navigation steps:
This opens the controller overview table where you can view, claim, and manage all your devices.
The controller table provides:
| Column | Information |
|---|---|
| š Device Name | Custom name for easy identification |
| š¢ Serial Number | Unique device identifier |
| āļø Actions | Edit or unclaim options |
Interface elements:
Click the green "Claim Public displays Controller" button to start the registration process.
Required information:
Location: Printed on the controller device sticker
Format: Alphanumeric code (varies by model)
Purpose: Unique device identification
Tips:
Location: Printed on the controller device sticker
Format: Security code (varies by model)
Purpose: Prevents unauthorized device claiming
Important notes:
After entering both credentials:
ā Successful Claiming:
ā Common Claiming Issues:
| Error | Cause | Solution |
|---|---|---|
| Invalid Serial Number | Typo or incorrect format | Verify against device sticker |
| Invalid Verification Code | Incorrect code entry | Check sticker, ensure exact match |
| Already Claimed | Device registered to another account | Contact support if legitimate |
| Device Not Found | Serial number not in system | Verify device authenticity |
Once claimed, you can configure various controller settings:
Purpose: Create meaningful names for easy identification in large deployments
Best practices:
Connection requirements:
| Action | Purpose | When to Use |
|---|---|---|
| āļø Edit Name | Update controller identification | Reorganization, relocation |
| š Link Configuration | Assign public display templates | Initial setup, template changes |
| š Unclaim | Remove from account | Decommissioning, transfer |
After successfully claiming your controller:
šÆ Ready to Deploy? With your controller properly claimed and configured, you're ready to create stunning public displays for your Portal installations!